The Missouri Department of Revenue was created in 1945 by the Missouri Constitution to serve as the central collection agency for all state revenue. The primary duties of the Department are to collect taxes, title and register motor vehicles, and license drivers.

In 2009, the Department began the process of offering for bid all license offices, eliminating the era of license office patronage in Missouri. The Department also improved the functionality of the online vehicle registration system.

The Department of Revenue consists of four divisions and the director’s office.

Motor Vehicle and Driver Licensing Division

The Motor Vehicle and Driver Licensing Division administers Missouri’s laws that relate to titling and registration of motor vehicles, trailers, all-terrain vehicles, manufactured homes, and marine craft, and licensing drivers. This division consists of three bureaus.

Taxation Division

The Taxation Division administers Missouri’s tax laws. It processes and administers forms and reports for the collection of revenue due the state and local taxing jurisdictions. This division has four bureaus.

Administration Division

The Administration Division provides administrative support to all other areas of the Department. This division includes two bureaus:

Legal Services Division

The Legal Services Division ensures the Department’s compliance with law and internal policies.

Director’s Office

The Director’s Office includes the director, deputy director, and key administrative staff responsible for the overall guidance and direction of the Department.

The Department of Natural Resources is composed of the Office of the Director and five programmatic divisions that include Administrative Support, Energy, Environmental Quality, State Parks and Missouri Geological Survey.

The Office of the Director is the central management unit within the Department of Natural Resources. Responsibilities include coordinating, developing, and implementing the department’s strategic planning efforts, policy research, legislative initiatives and employee relations activities of the department. The Director’s Office is responsible for providing overall direction for the department.

Division of Administrative Support

The Division of Administrative Support provides services to ensure efficient and effective operations to fulfill the department’s mission, vision and values. The division includes the functions of budget development, financial resource allocations, internal audit, accounting, human resources, procurement, grants management and general services.

Division of Energy

The Division of Energy is focused on affordable and reliable energy generated in the state of Missouri. The division coordinates the state’s energy policy, houses energy-related programs and works to support a strong, comprehensive, coordinated energy plan for Missouri.

Division of Environmental Quality

The Division of Environmental Quality oversees the state’s environmental programs and regional offices to ensure clean air, land and water by cleaning up pollution from the past, addressing pollution problems of today and identifying potential pollution issues of the future. The programs include: Air Pollution Control, Environmental Remediation, Environmental Services, Waste Management and Water Protection. The regional offices are located in Kansas City, Macon, Poplar Bluff, Springfield and St. Louis.

Air Pollution Control Program

The Air Pollution Control Program provides staff support to the Air Conservation Commission which is responsible for developing policies to maintain and enhance the state’s air quality. The program works closely with the U.S. Environmental Protection Agency to implement the Clean Air Act. The program researches, develops and implements control strategies that help Missouri improve and maintain healthy air quality. The program also issues construction and operating permits for installations that emit air pollution; selects locations for air monitoring equipment and analyzes data collected from these monitors, and works with general public, stakeholders and the regulated public to comply with local, state and federal air quality regulations.

Environmental Remediation Program

The department’s Environmental Remediation Program oversees the cleanup and removal of hazardous waste, hazardous substances and petroleum contamination from improper management of waste materials leaked, dumped, spilled or otherwise released onto Missouri lands. The program also oversees cleanup of problem sites resulting from pre-law and pre-regulation disposal or poor past waste management practices. It also regulates underground storage tank operations and provides oversight on shipments of radioactive waste transported through Missouri.

Environmental Services Program

The Environmental Services Program provides analytical information and scientific data that supports the other programs in the department. The program also provides direct assistance to local communities and emergency responders throughout Missouri. The Environmental Emergency Response Section provides 24/7 support and response to significant and imminent hazardous substance releases, natural or man-made disaster and homeland security threats that may impact public safety and the environment. The section also supports law enforcement in managing hazardous wastes associated with illegal drug labs.

Regional Offices

Waste Management Program

The department’s Waste Management Program protects public health and the environment by working with Missouri individuals, businesses, industry, governments and schools to make sure they know how to safely collect, handle and dispose of their waste. The program regulates and oversees solid  waste  disposal and processing facilities, hazardous waste treatment, storage and disposal facilities, and hazardous waste sites requiring remediation, or cleanup. The program oversees the cleanup of illegal scrap tire dumpsites, conducts scrap tire inspections and investigations, provides funding to nonprofit groups to clean up scrap tire dumpsites. The program also promotes responsible waste management through waste reduction, reuse, recycling and proper disposal.

Water Protection Program

The department’s Water Protection Program administers clean water and drinking water responsibilities for Missouri. The program is delegated by the U.S. Environmental Protection Agency to conduct duties for the federal Clean Water Act and Safe Drinking Water Act, and also carries out state responsibilities, such as operator certification and construction permitting. The Water Protection Program works with stakeholders, the general public and regulated facilities to comply with state and federal water regulations.

Missouri Geological Survey

The department’s Missouri Geological Survey investigates the state’s geology and determines the character and availability of the state’s energy and mineral resources. Staff provide geologic and hydrologic information and expertise to aid economic development, infrastructure considerations, and environmental decision-making regarding site remediation, contaminant migration, subsurface investigations and geologic hazards. The division oversees the proper construction of all wells, including water, oil, gas, exploration, heat pumps and monitoring.

Dam and Reservoir Safety Program

The Dam and Reservoir Safety Program provides public safety of downstream residents against dam failure as well as protects the investment and purpose of the reservoir. The program regulates nonfederal, nonagricultural dams 35 feet high and higher through inspections and issuing permits. The program also performs emergency response to dams in distress and provides engineering evaluation of conditions during natural disasters to protect life and property.

Geological Survey Program

The Geological Survey Program provides integrated earth science information and related services.The program investigates the state’s geology, providing geologic and hydrologic information and expertise. The program also oversee the proper construction of all wells and determines the character and availability of the state’s energy and mineral resources.

Land Reclamation Program

The Land Reclamation Program provides staff support and technical assistance to the Missouri Mining Commission. Undertaking remedial clean up of abandoned mining operations is a primary function of the Land Reclamation Program. In addition, the program is responsible for assuring the permitting and regulation of existing mining operations in the State of Missouri to ensure mining operations are managed in an environmentally responsible manner.

Soil and Water Conservation Program

The Soil and Water Conservation Program administers the policies and general programs developed by the Missouri Soil and Water Districts Commission for saving soil and protecting water quality on agricultural lands. The primary responsibility of the program is to assist a soil and water conservation district in each of Missouri’s 114 counties as they promote voluntary soil and water conservation to their constituents.

Water Resources Center

The Water Resources Center operates a statewide groundwater observation well network with real-time water quantity data. The center collects and analyzes surface water flow data for reaction to flood and drought emergencies. The center also provides guidance, data and technical expertise in preserving and developing sustainable regional water supplies throughout Missouri.

Division of State Parks

The Division of State Parks, known as Missouri State Parks, manages the Missouri state park system and administers grant programs that provide financial assistance for a variety of outdoor recreation and historic preservation purposes. The division works to protect and interpret the state’s most outstanding natural and cultural resources while providing recreational opportunities compatible with those resources. The division manages the Missouri state park system, which contains 92 state parks and historic sites plus the trails at Roger Pryor Pioneer Backcountry. The State Historic Preservation Office helps facilitate the process of identifying historic properties significant to the citizens, state and nation, and planning for their preservation. Missouri’s state park system has been ranked as one of the top four state park systems in the nation on multiple occasions.

Environmental Improvement and Energy Resources Authority

The Environmental Improvement and Energy Resources Authority, under Chapter 260, RSMo is an independent, self-supporting, quasi-governmental agency assigned to the Missouri Department of Natural Resources.

Due to the special independent status as “a body corporate and politic,” the authority is able to issue tax-exempt bonds and utilize fees charged for issuance of its bonds and notes. The authority is empowered to conduct environmental and energy research and development activities, develop alternative methods of financing environmental and energy projects, and assist Missouri communities, organizations, and businesses in obtaining low-cost funds and other financial assistance for projects related to the authority purpose.

DCI mission statement

The Department Commerce & Insurance (DCI) protects Missouri consumers through our oversight of the insurance industry, banks, credit unions, various professional licensees and various utilities operating in the state. DCI’s strategic priority is to educate and advocate for Missourians as well as regulate fairly and impartially the industries and professionals under our purview. DCI is organized into the director’s office and nine divisions:

2016-2017 Biennial Report

INSURANCE CONSUMER AFFAIRS DIVISION

• Acts as a liaison between the consumer and the insurance industry by receiving complaints against insurance companies, insurance producers (agents) and other licensees.
• Investigates complaints to ensure consumers are being treated fairly under the law.
  Conducts education and outreach to Missouri consumers about insurance topics.

INSURANCE MARKET REGULATION DIVISION

• Reviews insurance policy forms and materials to ensure compliance with Missouri laws and regulations.
  Conducts market analysis and market conduct examinations of insurance companies to protect policy holders and ensure laws are followed.
• Monitors Missouri’s insurance market through the collection and compilation of industry financial and claim data.

INSURANCE COMPANY REGULATION DIVISION

• Monitors and analyzes the financial solvency of insurance companies licensed in Missouri to ensure consumer claims can be paid.
• Licenses and regulates captive insurance companies, authorized reinsurance companies and other insurance-related entities.
• Reviews all premium tax, surplus lines tax and captive premium tax filings.

ADMINISTRATION DIVISION

• Provides general operational support within DCI including preparation of DCI’s annual budget, fiscal management of state insurance funds and federal grants, oversight of human resources and information technology coordination.
• Licenses insurance producers (agents and agencies) operating within Missouri as well as licenses and registers various other insurance-related entities.
  Oversees the CLAIM program, which provides free counseling for Missouri Medicare recipients and their caregivers.

DIVISION OF CREDIT UNIONS

• Examines and oversees Missouri’s 99 state-chartered credit unions.
• Responds to consumer complaints concerning credit union services or operations.

DIVISION OF FINANCE

• Examines and oversees Missouri’s 244 state-chartered banks, non-deposit trust companies and savings and loan associations to ensure their safety and soundness so consumers’ deposits are safe and the public is confident in Missouri’s financial system.
• Licenses and regulates consumer credit companies, credit services organizations, money order companies, mortgage broker companies and mortgage loan originators.

DIVISION OF PROFESSIONAL REGISTRATION

• Supports 41 professional licensing boards and commissions in licensing and regulating the activities of Missouri professionals.
• The boards and commissions process applications, administer examinations and, when warranted, conduct investigations into possible professional misconduct and may take disciplinary action against the practitioner.

PUBLIC SERVICE COMMISSION

• Independently governed commission that regulates investor-owned electric, natural gas, steam, water and sewer utilities in Missouri.

OFFICE OF THE PUBLIC COUNSEL

• Represents the public and the interests of utility customers in proceedings before the Missouri Public Service Commission.

Director’s Office

Oversight for the Missouri Department of Health and Senior Services comes from the director, who is responsible for management of the department and the administration of its programs and services. The deputy department director assists the director in the management of the department and acts for the director in his or her absence. The divisions of Administration, Community and Public Health, Regulation and Licensure, and Senior and Disability Services; and the offices of Human Resources, Public Information, General Counsel, Governmental Policy and Legislation, report to the director and deputy department director.

A State Board of Health and a State Board of Senior Services advise the director regarding the priorities, policies and programs of the department and review rules promulgated by the department. The boards each consist of seven members appointed by the governor, with the advice and consent of the Missouri Senate.

Division of Administration

The Division of Administration provides a variety of support services for the Director’s Office and the programmatic divisions of the department. Services include budget administration; grant and contract administration; accounting and procurement functions; internal audit; maintenance of the inventory of physical assets; warehouse, delivery and mailroom services; and building lease management.

Division of Community and Public Health

The Division of Community and Public Health is responsible for supporting and operating more than 100 programs and offices addressing public health issues such as communicable disease control, chronic disease management, genetic health conditions, cancer, pregnancy, vital statistics, oral health and health care access. The division also assures the continuity of essential public health services to women, minorities and those living in rural areas.

Center for Emergency Response and Terrorism

The Center for Emergency Response and Terrorism is responsible for coordinating regional and state preparedness for public health emergencies and natural disasters, including biological, chemical and nuclear terrorism. Through partnerships with hospitals and other health care organizations, local entities including government and first responder agencies, and other partners, the center works to assure systems are in place to protect the health of Missourians during a public health emergency.

Center for Local Public Health Services

The Center for Local Public Health Services works to strengthen Missouri’s public health system of 114 local public health agencies. It provides leadership, training and technical assistance to those agencies, communities, not-for-profit organizations and other health-related key stakeholders regarding the development of processes that improve community-based public health systems.

Section for Chronic Disease Prevention and Nutrition Services

The Section for Chronic Disease Prevention and Nutrition Services directs statewide programs that are designed to prevent and control chronic diseases for all Missourians and support the nutritional health of high-risk populations. The section provides leadership in assessment, planning and policy development and implementation of evidence-based approaches to prevent and control cancer and chronic diseases, the leading causes of death in Missouri. In addition, the section administers statewide programs that provide food assistance and nutrition services, early screening and detection, and health promotion interventions to reduce risk factors for chronic diseases (e.g., tobacco use, physical inactivity, and poor diets). These programs are managed through the Bureau of Cancer and Chronic Disease Control; Bureau of Health Promotion; Bureau of Community Food and Nutrition Assistance; and Women, Infants, and Children (WIC) and Nutrition Services.

Section for Disease Control and Environmental Epidemiology

The Section for Disease Control and Environmental Epidemiology is the principal section involved in the investigation of the cause, origin, and method of transmission of communicable (or infectious) diseases and environmentally related medical conditions. The interrelated services focus on surveillance of diseases and the environment, upon which appropriate prevention and control interventions are based, including responses to disease outbreak situations. Included are specific responsibilities related to immunizations, tuberculosis, sexually transmitted diseases, HIV/AIDS, other communicable diseases, food and water-borne illnesses, zoonoses (diseases that humans contract from animals), emerging infections such as SARS, Monkeypox, and West Nile Virus, food safety and protection, environmentally related health hazards (such as elevated blood lead levels) and hazardous substance control. The section also provides key environmental services that regulate or license lodging facilities, onsite sewage systems, lead removal contractor training and licensing, frozen dessert licensing, food processing and retail food protection, as well as sanitation inspections of child care facilities. The primary units are the bureaus of Communicable Disease Control and Prevention; Environmental Epidemiology; Environmental Regulations and Licensure; Immunization Assessment and Assurance; HIV, STD and Hepatitis; and the Office of Veterinary Public Health.

Section for Epidemiology for Public Health Practice

The Section for Epidemiology for Public Health Practice promotes a better understanding of health problems and needs in Missouri and assists the division in many functions including initiation and maintenance of surveillance systems, data management and reporting; collection of birth and death information; coordination of specific grants; public information dissemination; and fiscal services. The section also issues certified copies of Missouri birth and death records. These support services are available through the offices of Epidemiology, Community Health Information; and the bureaus of Health Informatics, and Vital Records.

Section for Healthy Families and Youth

The Section for Healthy Families and Youth promotes optimal health by providing leadership to both the public and private sectors in assessing health care needs of families and communities and assuring that the health system responds appropriately. This section is also responsible for developing policy; planning systems of care; and designing, implementing and evaluating programs to meet the health care needs of families in the state of Missouri. The primary units are the bureaus of Genetics and Healthy Childhood, and Special Health Care Needs.

State Public Health Laboratory

The State Public Health Laboratory provides testing services in the fields of newborn screening, chemistry, environmental bacteriology, microbiology, serology and virology. Each year, the laboratory performs more than 5 million tests (many required by law). It is the only Centers for Disease Control and Prevention Laboratory Response Network laboratory in Missouri. The laboratory is also responsible for approving methods and instruments and issuing permits to qualified individuals to perform tests used to enforce Missouri’s law prohibiting driving while under the influence of alcohol and drugs.

Division of Regulation and Licensure

The Division of Regulation and Licensure has responsibility for a spectrum of services for Missouri citizens from child care to elder issues, as well as the Family Care Safety Registry, the Board of Nursing Home Administrators, and the Certificate of Need program.

Section for Health Standards and Licensure

The Section for Health Standards and Licensure is responsible for assuring that the care and services provided by hospitals, ambulatory surgical centers, home health agencies, hospices, ambulance services, emergency medical technicians, persons who prescribe or dispense controlled substances, end stage renal dialysis facilities, and other types of health care facilities meet state and Medicare/Medicaid standards. Periodic licensure surveys and complaint investigations are also performed as part of the section’s authority.

Section for Long-Term Care Regulation

The Section for Long-Term Care Regulation is responsible for conducting state inspections and federal surveys, and for investigating complaints regarding long-term care facilities. The section also conducts the federal participation survey of habilitative facilities servicing clients diagnosed with mental retardation and/or developmental disabilities who participate in the Medicaid program. The section oversees the Pre-Admission Screening and Annual Resident Review (PASARR) process, provides construction plan review services to health care facilities regarding new construction and extensive remodeling projects, and maintains the level one medication aide register, certified medication technician register and the federally mandated nurse assistant register.

Division of Senior and Disability Services

The Division of Senior and Disability Services is the designated State Unit on Aging, carrying out the mandates of the State of Missouri regarding programs and services for seniors. The division is responsible for the development and implementation of programs designed to protect seniors and adults with disabilities and for the administration of an integrated system of care for eligible adults that require long-term care. In coordination with the department director, the division director, deputy division director and financial office advise legislators, advocates, state agencies and other organizations and individuals regarding services and data available to support this function.

Section for Adult Protective and Community Services

The Section for Adult Protective and Community Services investigates reports of elder abuse, neglect and financial exploitation and provides crisis intervention and Adult Protective Services for eligible adults (age 18 and over) who are determined to be unable or unwilling to provide or access services needed to meet their daily needs. Additionally, the section provides oversight to Medicaid-funded home- and community-based services that are authorized on behalf of adults choosing to receive long-term care in the home or community. The section administers programs designed to maximize independence and safety for adults who choose to remain independent in the community by accessing state and federal community-based programs.

Central Registry Unit (CRU)

The Central Registry Unit (CRU) maintains the statewide toll-free telephone number (800-392-0210) for reporting alleged abuse, neglect or financial exploitation of persons age 60 and older and adults with disabilities between the ages of 18 and 59. Reports of abuse, neglect or exploitation include those living in a community setting (such as a private residence or apartment), as well as those residing in state licensed long-term care facilities (such as a nursing home or a residential care facility). The CRU also registers reports from other care settings such as hospitals, on services delivered through state-contracted in-home service providers, home health agencies, and hospice programs. The Missouri Shared Care Tax Credit registry is also maintained at CRU.

Office of the Long-Term Care Ombudsman

The Office of the Long-Term Care Ombudsman advocates for facility residents, has responsibility for complaint resolution on behalf of facility residents, educates and trains staff, consumers and community partners on issues related to long-term facility care, and manages volunteer ombudsmen serving in facilities across the state.

Bureau of Senior Programs

The Bureau of Senior Programs is responsible for oversight of programs authorized and funded through the Older Americans Act. The Bureau is responsible for collaboration and coordination of programs within various state agencies and local communities as necessary to set policy and integrate state and federal goals for seniors within Missouri with emphasis on programs that enable seniors to maximize independence and safety in the community. Program implementation is administered by Area Agencies on Aging who are responsible for ensuring that federal funding is allocated in a manner that reflects the needs of seniors within each of the ten planning and service areas.

The Department of Conservation is guided by a four (4)-member commission appointed by the Governor with the advice and consent of the senate. The commission is charged with the control, management, restoration, conservation and regulation of the bird, fish, game, forestry and all wildlife resources of the state. The commission appoints a director who serves as the administrative officer of the Department of Conservation.

Principal sources of revenue are derived from the sale of hunting and fishing permits, the dedicated conservation sales tax of one-eighth of one percent, and revenue from administration of forest, fish and wildlife resources. Substantial funding is made available on a matching basis through the federal government and is applied primarily to acquisition, development, research and forest fire control. Department structure is broken down into two functions-Administration (support services) and Field (resource management and enforcement), each managed by a deputy director.

Administration

Administration contains the divisions of Administrative Services, Human Resources and Outreach and Education. Administrative Services administers the department’s support services of: information technology which provides direction and management of the department’s information technology assets; design and development which administers the department’s construction/development program; and, business and support which conducts the department’s financial operations, building and grounds services, fleet management, aircraft, marine; and other mechanical equipment. Human Resources recruits employees; maintains programs for personnel records, benefits, compensation, workers’ compensation and safety programs; as well as in-service training in human relations, personal communications and supervisory skills. Outreach and Education administers the department’s public information and education programs.

Field

Field contains the divisions of Fisheries, Forestry, Private Land Services, Protection, Science and Wildlife. Fisheries manages lakes, reservoirs and streams for public fishing; conducts water pollution impact investigations and an ongoing research program to measure fish populations and trends; determines limiting factors and develops better management techniques. Forestry controls forest fires; provides rural fire protection training and assistance; planning advice in urban and community forestry, forest insect and disease surveys; provides advice and assistance to private timber landowners; conducts research on forest management topics; and provides low cost tree planting stock to Missouri residents. Private Land Services provides technical assistance and resource training to private landowners; provides cost-share assistance to landowners with priority resource needs; and provides wildlife damage control assistance. Protection carries out the department’s wildlife law enforcement program. The division also provides training in the safe and responsible use of firearms, with emphasis on ethics and property rights of others, and develops and operates recreational shooting ranges. Science Division is the center of the department’s resource inventory, monitoring, and research. The division helps department area, regional, and issue managers understand and conserve the biological diversity of Missouri’s fish, forests, and wildlife. Wildlife administers hunting seasons; assists private landowners with wildlife habitat efforts; conducts research to provide current information on the status of wildlife populations, develops improved management methods and promotes preservation and enhancement of wildlife habitat.

Conservation Services

Like Missouri agriculture, the duties of the Missouri Department of Agriculture are diverse. The department has the challenge of protecting the state’s producers, processors, distributors and consumers of food, fuel and fiber, while marketing Missouri products at home and abroad. The department administers programs that prevent livestock disease, monitor commercial transactions involving weighing or metering devices, regulate grain storage and inspection, establish rules for labeling and using farm chemicals, control plant pests and oversee feed and seed sales. Other department programs range from licensing and inspecting livestock markets to educating youth in agriculture through scholarships, loans and career programs.

The director of agriculture determines department policy and provides a representative voice on a broad range of issues affecting Missouri farmers, ranchers, agribusinesses and agriculture policy-makers. The director oversees certain aspects of the State Milk Board and the Missouri Agricultural and Small Business Development Authority and is a standing member of the Missouri State Fair Commission. The fair provides educational, competitive and recreational opportunities while exhibiting all aspects of Missouri agriculture: livestock, row crops, fruits and vegetables, farm equipment and machinery, and arts and crafts.

Agriculture Business Development Division

The Agriculture Business Development Division helps develop Missouri’s agriculture-based businesses and industries and helps create demand for products raised and processed in Missouri. The division provides business counseling, information and training on a sector-by-sector basis and works with key players such as universities, associations, private sector partners and federal and state agencies to facilitate the growth of each sector. The division also works to increase consumer awareness and sales of Missouri agricultural products, and is home to the Missouri Agriculture and Small Business Development Authority (MASBDA), which provides a variety of financial programs for farmers and agribusinesses.

The Market News Program works to position the department as a state and national leader in providing information and outreach services to both agriculture and non-agriculture audiences. The division provides the educational resources and market information to improve the overall viability, public knowledge, and acceptance of agriculture in Missouri, resulting in a better image and understanding of the industry statewide.

Animal Health Division

The Animal Health Division administers programs to control, eradicate and test for livestock diseases. The division also inspects and licenses livestock markets and commercial pet dealers and breeders. Livestock brands are registered with this division.

Grain Inspection and Warehousing Division

The Grain Inspection and Warehousing Division inspects, grades and weighs grain stored in or moved through terminals in Missouri. The division licenses and bonds grain dealers and warehouses in Missouri, and works to ensure the overall quality, condition and weight of grain being bought or sold.

Plant Industries Division

The Plant Industries Division works to prevent the spread of harmful insects and plant diseases, certifies and licenses commercial and private pesticide applicators and dealers, assures quality and label accuracy of commercial feeds and seeds, and inspects fresh fruits and vegetables to assure quality and grade. Weights and Measures Division provides protective services to consumers and businesses. The division inspects commercial weighing and metering devices, administers regulations related to fuel quality, inspects eggs for grade, size, origin and packaging and ensures milk is not sold under cost.

Weights, Measures & Consumer Protection Division

The Weights, Measures and Consumer Protection Division maintains surveillance of commercial weighing and measuring devices. The division promotes uniformity in weights and measures laws, regulations, and standards to achieve equity between buyers and sellers in the marketplace and thereby enhance consumer confidence, enable Missouri businesses to compete fairly at home and abroad, and strengthen the state and U.S. economies. The division’s programs are operated in accordance with national and international standards. The division works in conjunction with the National Institute of Standards and Technology and is a member of the National Conference on Weights and Measures, ASTM International, and the National Fire Protection Association.

State Fair Commission

The Missouri State Fair Commission works to communicate the story of Missouri agriculture and the Missouri State Fair in ways that appeal to the state’s citizens as the diversity of agriculture within the state and the Fair’s diversity continue to grow.
Dating back to 1901, the Missouri State Fair is among the state’s oldest and most tradition-rich events for summer family fun. 2012 marks the 110th Missouri State Fair, and we welcome all Missourians and guests to join us for an exciting season of showcasing all things from the Show-Me State!

State Milk Board

The State Milk Board administers Missouri’s Grade A and manufacturing milk inspection programs.

Wine & Grape Board

The Missouri Wine and Grape Board (MWGB) is funded by a twelve cents-per-gallon tax on wine sales. The board coordinates marketing and public relations activities with wine wholesalers, restaurant operators, retailers, and the public. Its goals are to strengthen interest in, and patronage of, our state’s grape, grape juice, and wine industry. It also underwrites the Institute for Continental Climate Viticulture & Enology (ICCVE) in its work with winemakers and grape growers developing grape varieties suitable for Missouri.

Missouri Agricultural & Small Business Development Authority

The Missouri Agricultural and Small Business Development Authority makes capital available to Missouri farmers, particularly independent producers; agribusiness; and small business at competitive interest rates on a scale to make a major impact.

The Office of Administration is the service and administrative control agency created by the General Assembly to combine and coordinate the central management functions of state government.

The chief administrative officer is the Commissioner of Administration who is appointed by the Governor with the advice and consent of the Senate. The Office of Administration provides central services and support to all other state agencies as detailed below.

Administrative Hearing Commission

The Administrative Hearing Commission conducts prehearing conferences and full evidentiary hearings throughout Missouri, making findings of fact and conclusions of law relating to licensing, tax, and medical provider disputes.

Division of Accounting

The Division of Accounting is responsible for operation of the statewide accounting and payroll systems and is the custodian of the official accounting records of the state. The division prepares payments, publishes annual financial reports, administers bond sales for the Board of Fund Commissioners and Board of Public Buildings, and administers the social security coverage for state political subdivisions.

Division of Budget and Planning

The Division of Budget and Planning is the central point to assist state agencies, the commissioner of administration, and the governor in preparing and overseeing an efficient and effective overall plan for the state’s financial resources.

Information Technology Services Division

The Information Technology Services Division is the central point for providing data processing and state telecommunications services for the executive branch of state government.

Division of Facilities Management, Design and Construction

The Division of Facilities Management, Design and Construction is responsible for the maintenance and operation of state-owned buildings and grounds throughout the state. The division is responsible for the preparation of the leasing budget for the entire state and for oversight of the leasing program. Staff of the division provide design services, space analysis, project management, energy management and mechanical services. The division is responsible for the preparation of the state’s capital improvement program and budget, inventory and condition assessment of all state-owned land and facilities, contracting for and managing capital improvement projects for state agencies.

Division of General Services

The Division of General Services provides management services to the state departments including printing, vehicle maintenance, risk management and fleet management; and administers the state and federal surplus property programs and the state recycling programs. The division also provides staff support for the Missouri State Employees Charitable Campaign, and the Missouri Public Entities Risk Management Fund.

Division of Personnel

The Division of Personnel administers the Missouri Merit System and the Uniform Classification and Pay System (about 45,000 employees). Additional responsibilities in all agencies include management training, labor relations, productivity and quality improvement, employee leave benefits, and consultative services.

Division of Purchasing

The Division of Purchasing is responsible for the procurement of equipment, supplies, general and professional services for most agencies of state government.

Office of Equal Opportunity

The Office of the Commissioner is responsible for the Office of Equal Opportunity, which assists state agencies in employment and contracting of historically underutilized individuals, and monitoring progress in promoting and ensuring equal opportunity within state government through employment, provision of services, and operation of facilities.

State Spending and Purchases

Contracts, Bidding and Procurement

Search for state contracts and bidding opportunities with the State of Missouri.

Education Data

Government in Action

Lawmaking

The Missouri House of Representatives and Missouri Senate are responsible for lawmaking and for providing transparency into the process of lawmaking.

Public Data

Missouri Data Portal

Developers, researchers and interested citizens can access and download public state data in a variety of machine-readable formats from the Missouri Data Portal

Campaign Finance, Ethics and Transparency

The Missouri Ethics Commission website has many resources related to transparency in campaign finance.

• Campaign Finance
  Search campaign finance reports by campaign committee and candidate.
• Complaints/Conflict of Interest
  File a complaint for a conflict of interest against a public official.
• Lobbying
  Search registered lobbyists and the expense reports they file.

Insurance Company Filings

Consumers can access insurance company filings for rates, rules and forms through SERFF Filing Access (SFA). Access insurance company filings.

Housing

Finding a Home

• Affordable Housing Locator
• Discrimination in Housing
• File a housing discrimination complaint

Financing a Home

• Housing Loans on GovLoans.gov
• Loans for First-Time Home Buyers
• Home Loans for Veterans
• Mortgage loans advice and warnings
• Making Home Affordable
• Avoiding foreclosure (HUD)
• Trouble Paying Your Mortgage?
• PreventLoanScams.org
• Report mortgage fraud
• File a complaint against a financial institution

Home Insurance, Safety and Repairs

• Homeowner’s insurance information
• Household Safety
• Home Repair Opportunity Program
  Provides funding to meet the need for home repair for low and moderate income homeowners in non-metropolitan areas of Missouri.

Utilities

• Consumer Fact Sheets
• File a complaint against a utility
• Storm outage information

Energy Efficiency, Incentives & Rebates

• EnergyStar.gov
• Find an energy efficiency program
• Tax credits and utility bill rebates
• Energy.gov portal to savings

Assistance for Low-Income Households

• Low Income Home Energy Assistance
• Missouri Community Action Agencies
• Help with utility bills in Missouri
• Telephone assistance programs